Terms and Conditions of MoneyBack Reward Programme:

  1. Earning of MoneyBack Points:
    1. Customer is required to successfully link up hutchgo member account with MoneyBack Mobile Application (“App”) Account or fill in MoneyBack App member number during checkout via hutchgo Hong Kong website (www.hutchgo.com.hk) or hutchgo mobile application or via hutchgo Sales hotline (852-3192 0900) (“hutchgo Travel Platforms”) on air ticket(s), hotel room(s), travel package(s) or related travel product including Travel Insurance, Pocket Wifi & Hong Kong Airport Express Services Tickets (“the Company Platforms”) to earn MoneyBack Points. No re-issue of MoneyBack Points or request to adjust the MoneyBack account number afterwards.
    2. Each MoneyBack App Account can only be linked to one hutchgo member account and vice versa.
    3. The mobile number registered in MoneyBack App Account must be the same as the hutchgo member account mobile number.
    4. After successful account linkage, Reward Points will be awarded at the rate of 1 Reward Point for every HK$10.00 spent.
    5. Reward Points will not be awarded in decimals. For example, if the Net Purchase Amount is HK$53.9, ten (10) Reward Points will be issued, based on the Net Purchase Amount of HK$50.
    6. The Reward Points will be credited to MoneyBack App account within 60 days after the journey is completed.
    7. MoneyBack and hutchgo (as defined under General Terms and Conditions No.2) reserve the right to change the MoneyBack Programme offer at any time without prior notice. Please contact our Customer Service Hotline 3163 0800 for more details.
  2. Redemption of MoneyBack Points:
    1. Customer is required to successfully link up MoneyBack App Account to hutchgo member account via the Company Platforms.
    2. Each MoneyBack App Account can only be linked to one hutchgo member account and vice versa.
    3. The mobile number registered in MoneyBack App Account must be the same as the hutchgo member account mobile number.
    4. Offer is only applicable to customer who linked up the MoneyBack App account and purchases Travel Products via hutchgo Travel Platforms. MoneyBack Members (as defined under General Terms and Conditions No.2) may offset / settle / redeem Travel Products with specified MoneyBack Points via the Company Platforms.
    5. Customer must ensure that sufficient MoneyBack Points are available for redemption for offsetting / settlement of the transaction amount, otherwise such redemption transaction will fail for which hutchgo will not be liable.
    6. The redeeming rate is 50 Reward Points to HK$1.00 cash discount when making a purchase. Each redemption needs to be a multiple of HK$1.00 for cash discount, respectively. You may redeem up to a maximum of HK$1,000 cash discount every day.
    7. MoneyBack Points transaction will be shown under customer’s MoneyBack App Account upon completion of each transaction.
    8. All transactions are non-refundable, non-transferable and non-reversible.
    9. MoneyBack and hutchgo are not liable for any loss of MoneyBack Points resulted from the loss of MoneyBack App Account.
  3. General Terms and Conditions:
    1. Unless otherwise specified, the offers are valid until 31 December 2024 (based on transaction date) (“Promotion Period”).
    2. Only members of the MoneyBack program (“MoneyBack Members”) (operated by A.S. Watson MoneyBack (HK) Limited (“MB”)) are entitled to the Offers.
    3. The earning and redemption of MoneyBack Points are subject to the Terms and Conditions for MoneyBack Program (please refer to www.moneyback.com.hk for further details).
    4. The Offers cannot be transferred, redeemed or exchanged for cash or other products.
    5. Unless otherwise specified, the offer cannot be used in conjunction with any other discounts or promotional offers (including other MoneyBack Points promotional offers).
    6. MoneyBack and hutchgo reserve the right to amend, suspend or terminate the content, terms and conditions of the Offers at any time without further notice. MoneyBack and hutchgo will have the right of final decision in case of any dispute.
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