Offset your travel products fee with Citi Pay with Points

Book Packages at hutchgo.com to enjoy 15% off
Pay with your points to earn extra HK$100 voucher

Time to travel! From now book flight and hotel together by selecting a "Travel Package"
via hutchgo.com using Citi Credit Card to enjoy up to HK$900 Double Rewards! Promotion Periods: 6 July to 31 August 2023
Book Travel Package (Flight + Hotel) for 2 using Citi Credit Card
with promo code to enjoy 15% (Max. up to HK$800) Off!
Promotion Periods: 6 July to 31 August 2023
Offset your spending
HK$300 or above using Citi Pay with Pointsto entitle
a hutchgo.com HK$100 e-Coupon for your next time usage!
screencap1
 
 

Offset your booking fees in just a few clicks

  1. Settle your travel expenses with an eligible Citi Credit Card
    and click continue to enjoy Pay with PointsPay with Points

  2. Verify your identity

  3. Select the amount of Points you would like to spend offsetting the transaction
 
  1. 1. Unless otherwise specified, the promotion valid from July 6, 2023 to August 31, 2023, both dates inclusive ("Promotion Period").
  2. 2. Unless otherwise specified, the promotion applies to cardholders ("Cardholders") of Citi Credit Cards issued by Citibank (Hong Kong) Limited (“Citibank”) (“Eligible Cards”). hutchgo.com (“Merchant”) may reject an Eligible Card if their payment system cannot handle some of the Eligible Card types, please contact the Merchant for details.
  3. 3. Cardholders must register an account on hutchgo.com’s website or hutchgo.com’s mobile app ("hutchgo.com Platform") to book and purchase products.
  4. 4. Cardholders are required to settle payment in full with Eligible Cards during the respective promotion periods to enjoy the respective offers. For the avoidance of doubt, the promotion is not applicable to the following types of transactions: any transactions that are subject to cancellation, charge-back, return of goods and/or refund; any autopay, unposted transactions or any other payment transactions as specified by Citibank from time to time; all payment via eWallet or third party payment applications/ platforms (include but not limited to Payme, Apple Pay, Google Pay, Samsung Pay, WeChat Pay and AlipayHK), reloads of e-Wallet or Octopus Automatic Add-Value Service; or any other type of transaction as determined by Citibank from time to time.
  5. 5. Citibank will determine the eligibility of Cardholders to participate in this promotion as well as the transactions based on Citibank's records.
  6. 6. Cardholders must keep and submit the relevant original credit card sales slips and original merchant sales receipts and/or other documents in respect of the Single Net Transactions (as defined in Clause 16) for inspection upon request by Citibank. All documents submitted to Citibank will not be returned.
  7. 7. Unless otherwise specified, the offers cannot be used in conjunction with other special promotions, discounts or promotional coupons, nor be transferred or exchanged for cash or other offers.
  8. 8. Availability of the offers is subject to products or service availability, account status checking and final acceptance by Citibank and the Merchant’s absolute discretion. Photos, product specifications and prices are for reference only
  9. 9. Citibank shall not be responsible for any matters in relation to the related products or services provided by the Merchant. The Merchant is solely responsible for all obligations and liabilities relating to such products or services and all auxiliary services.
  10. 10. Citibank and the Merchant reserve the right to amend the terms and conditions without prior notice.
  11. 11. All matters and disputes are subject to the final decision of Citibank and the Merchant.
  12. 12. In the event of any discrepancy between the English and Chinese versions of these terms and conditions, the English version shall prevail.
  13. 13. Other terms and conditions apply, please inquire about the details with the Merchant.
 
  1. 14. Cardholders of Citi Credit Cards can enjoy 15% instant discount upon booking of Travel Packages (Flight and Hotel, departure from Hong Kong) for Two people or above in a Single Net Transaction (based on transaction dates, as defined in Clause 16) at hutchgo.com Platform and must successfully enter the promo code “CITI800” (“15% off Promo Code”) prior to proceeding with payment using the Eligible Cards during the Promotion Period. Each transaction can enjoy up to a maximum of HK$800 discount.
  2. 15. Each hutchgo.com member can enjoy 15% off Promo Code ONCE only (while the quota lasts) with Eligible Cards but subject to quota limitation available during the Promotion Period as such, 15% off Promo Code is limited to a total number of 800 quota on a first-come-first-served basis while the quota lasts.
  3. 16. A "Single Net Transaction" refers to the final amount of a single transaction after deduction of all applicable discounts, reductions and value of cash vouchers. Unposted/ cancelled/ refunded/ falsified/ unauthorized transactions are excluded.
  4. 17. Travel period is valid from July 6, 2023 to March 31 , 2024 and is subject to seat availability of flights and room availability of hotels.
  5. 18. Promo code is not applicable for any applicable taxes, cost of levy, fuel surcharges, travel insurance and hutchgo administrative fee (if any).
  6. 19. Promo code cannot be used in conjunction with other promotional offers or discounts and cannot be redeemed for cash or cash equivalent neither.
  7. 20. The promo code needs to be keyed in at time of payment whereas no promo code can be used once reservation is confirmed.
  8. 21. All bookings of Travel Packages cannot be amend, rebook or cancelled upon confirmation.
  9. 22. For enquiries, please email to cs@hutchgo.com.
 
  1. 23. The offer is limited to the principal Cardholders ("Designated Cardholders") of Citi Classic Card, Citi Gold Card, Citi HKTVmall Card, Citi Rewards Card, Citi Prestige Card, Citi Plus® Credit Card, Citi PremierMiles Card and Citi ULTIMA issued by Citibank (Hong Kong) Limited ("Citibank") ("Designated Cards").
  2. 24. Cardholders can earn a HK$100 hutchgo.com e-Coupon (“HK$100 Coupon”) upon making a successful Citi Pay with Points redemption of HK$300 or above via hutchgo.com Platform with Designated Cards during the Promotion Period.
  3. 25. The HK$100 e-Coupon will be email to the Cardholder’s registered email address within 5 working days upon each successful Pay with Points redemption. hutchgo.com will determine the eligibility of Cardholders to receive the HK$100 e-Coupon based on its records at its sole and absolute discretion. Citibank shall not be responsible for any matters in relation to the HK$100 e-Coupon fulfillment arrangement. For fulfillment issues or disputes, please contact hutchgo.com’s customer service.
  4. 26. Cardholders can use the HK$100 e-Coupon for his/her next Single Net Transaction at hutchgo.com and/or hutchgo.com mall Platform with Eligible Cards and must successfully enter the corresponding HK$100 e-Coupon.
  5. 27. The corresponding HK$100 e-Coupon(s) is/are valid until December 31, 2023.
  6. 28. No limitation in travel period but is subject to seat availability of flights and room availability of hotels.
  7. 29. Cardholders are required to maintain sufficient available Citi Points of equivalent value of at least HK$300 in their Designated Card accounts in order to complete the Citi Pay with Points redemption to enjoy the offer. The offer is subject to “Citi Pay with Points” Terms and Conditions.
  8. 30. Each hutchgo.com member can enjoy the offer ONCE only during the Promotion Period.
  9. 31. HK$100 e-Coupon is limited to a total number of 800 quota per calendar month during the Promotion Period on a first-come-first-served basis while the quota lasts.
  10. 32. The e-Coupon is only applicable for booking flights, hotel or travel packages on hutchgo.com and products on hutchgo mall. It is not applicable for any applicable taxes, cost of levy, fuel surcharges, travel insurance, hutchgo administrative fee and delivery fee.
  11. 33. All bookings or purchase must be done on hutchgo.com website or hutchgo app.
  12. 34. The e-Coupon is for one-time redemption. The total value of the e-Coupon will be deducted in full when used. Any unused balance will be forfeited.
  13. 35. Only one e-Coupon can be used for each transaction, and cannot be used in conjunction with other promotional offers or discounts and cannot be redeemed for cash or cash equivalent neither.
  14. 36. The e-Coupon needs to be keyed in at time of payment whereas no e-Coupon can be used once reservation is confirmed.
  15. 37. Any unused services, refund is not applicable and not valid for exchange of other services. Any expired or invalid eCoupons will not be re-issued.
  16. 38. If the booking is cancelled or requested refund, the e-Coupon will not be reissued for reuse. Refund amount will not include the e-Coupon value, if refund is made.
  17. 39. You must not store the e-Coupon in a data retrieval system outside of this website; or reproduce, copy, change or publish the e-Coupon in any form or by any means; or misuse e-Coupon. Any of the foregoing acts is a violation of the terms and conditions of e-Coupon, which may result in the rejection or cancellation of the relevant e-Coupon. All consequences, losses and/or damages shall be borne by you, hutchgo.com will not be responsible or bear any legal responsibility.
  18. 40. For enquiries, please email cs@hutchgo.com.
 
  1. 1. Citi Pay with Points Redemption Service (“Service”) applies to Principal Cardholders ("Eligible Cardholders") of Citi Classic Card, Citi Gold Card, Citi HKTVmall Card, Citi Rewards Card, Citi PremierMiles Card, Citi Plus® Credit Card, Citi Prestige Card, and Citi Ultima Card issued by Citibank (Hong Kong) Limited ("Citibank") ("Eligible Cards").
  2. 2. This Service is applicable to the Single Net Transaction (as defined in Clause 3 below) Cardholders made at the hutchgo.com mobile application, website www.hutchgo.com.hk or website https://mall.hutchgo.com/hk (“hutchgo.com’s Online Platform”) with a credit card issued by Citibank (“Eligible Transaction”).
  3. 3. A "Single Net Transaction" applies to the final amount of a single transaction after deduction of all applicable discounts, reductions and value of cash vouchers. Unposted/ cancelled/ refunded/ falsified/ unauthorized transactions are excluded.
  4. 4. To enjoy this Service, Cardholders must verify their identity by providing the last 4 digits of their Eligible Cards and their mobile number that has been registered with Citibank, as per Citibank’s last updated record, to receive a One-Time Password, and the identity verification will be confirmed upon the One-Time Password is correctly entered. Eligible Cardholders can select the amount to redeem with Citi Points (“Points”) and complete the redemption under the Service. If the Eligible Card account provided by the Eligible Cardholder is not a credit card account for effecting the Eligible Transaction, the redemption amount will be posted to the Eligible Card account provided by the Cardholder according to Clause 6 as a statement credit, which can be used for offsetting the purchases other than the Eligible Transaction.
  5. 5. The Service is valid immediately after performing the Eligible Transaction. In any case Cardholders exit from hutchgo.com’s Online Platform voluntarily or involuntarily including but not limited to network disconnection, technical device malfunction or unexpected outage on hutchgo.com’s Online Platform, during any of the steps illustrated under Clause 4 above, Cardholders will not be eligible to enjoy the Service and will require to make another Eligible Transaction at hutchgo.com’s Online Platform to enjoy the Service.
  6. 6. The amount of Points redeemed for statement credits to offset Eligible Transaction will be deducted from Eligible Card account. Cardholders may redeem up to Eligible Transaction amount in full with Points or available Points at Eligible Card account (whichever is lower). Cardholders must redeem a minimum amount, which is subject to the minimum required Points shown in the Citi Pay with Points page under hutchgo.com’s Online Platform for each redemption. Statement credits will be posted to Eligible Cardholders’ Card Account within 7 calendar days of redemption.
  7. 7. The redemption rate varies by credit card types and may change from time to time. The exact redemption amount and points required are based on the display at the Citi Pay with Points page under hutchgo.com’s Online Platform at the time of redemption.
  8. 8. Cardholders must promptly update Citibank of any change to mobile phone number. Citibank shall not be liable to any Cardholders or anyone else for any losses or damages arising from the Service.
  9. 9. The Service cannot be cancelled, returned, exchanged or traded for cash or other promotion.
  10. 10. If under any circumstances Eligible Cardholders return or cancel the Eligible Transaction, any associated statement credit will remain on Eligible Cardholders’ Card Account and Points will not be returned.
To borrow or not to borrow? Borrow only if you can repay!